Agent & knowledge
8 articles in this collection.
Set up AI privately and turn on Visitor AI
Configure Knowledge and the Agent in private, pass the launch checks, then deliberately make AI available to visitors.
Add files, websites, articles, and approved answers to Knowledge
Choose the right source type, wait for processing, and explicitly control whether the Agent may use it.
Build and maintain your Knowledge base
Add trusted files, websites, articles, and approved answers, then keep the Agent's sources current and conflict-free.
Configure your Agent identity and business context
Define the Agent visitors meet, the company it represents, the audience it helps, and the boundaries it must respect.
How the Adealo AI Agent answers and escalates
The Agent answers from approved knowledge, uses the conversation context, and escalates when information or judgment is missing.
Test your Agent before going live
Run realistic questions that test grounding, uncertainty, action confirmation, and handoff—not just the happy path.
Understand indexing, re-syncing, and Knowledge gaps
Know when a source is ready, how to recover failed processing, and how unanswered questions become a content plan.
Why Visitor AI cannot be turned on yet
Use the readiness message to find and complete the exact requirement preventing public AI activation.