What is the Adealo Smartbar?
Smartbar is the conversation surface visitors use on your website. It can open a human conversation, ask the AI Agent a question, search approved help content, or begin a relevant next step such as a demo or callback request.
What visitors experience
- A branded entry point that belongs on your website.
- One conversation that keeps earlier messages and captured context.
- Knowledge-backed answers when AI is enabled.
- A clear path to a teammate when AI is uncertain or a human is requested.
What your team receives
Smartbar conversations arrive in the shared inbox. Depending on the configured workflow, the conversation can include visitor details, page context, intent, an AI summary, knowledge sources, and the requested next step.
Smartbar is not the source of truth
The visible interface does not invent product facts. Answers should come from your published Help Center and approved Knowledge sources, while operational actions depend on the workflows and integrations you have actually configured.
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