What is Adealo?
Adealo is a website conversation platform for teams that want to answer visitors, capture qualified interest, and continue conversations without stitching together a generic chatbot and a separate support inbox.
How the platform fits together
- Smartbar: the visitor-facing conversation layer installed on your website.
- AI Agent: answers from knowledge you approve, gathers useful context, and escalates when a human should decide.
- Shared inbox: gives teammates the full conversation, ownership, notes, and visitor context.
- Help Center and Knowledge: provide factual sources for visitors and the Agent.
- Workflows: support lead capture, demo requests, callbacks, bookings, notifications, and handoffs.
A continuous conversation
A visitor can begin with a product question, receive a knowledge-backed answer, request a useful next step, and move to a teammate without repeating the conversation. Adealo is designed to keep that context together.
AI is optional
You can begin with human-first website messaging and enable AI when your knowledge and handoff rules are ready. Human-first, hybrid, and AI-first routing let you decide where AI belongs.
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